Terms and Condition

Use of Website:

To purchase items sold on the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, you must be 18 years of age or older. Any offers of sale presented on this Website or affiliate Websites are intended for individuals who are 18 years of age or older. By purchasing items from this Website, you confirm that you are 18 years of age or older. Users under the age of eighteen should obtain the assistance of a parent or guardian to use this Website. 

Purchase Agreement:

Upon processing your pending order via the utilization of your credit card, money order, check, or PayPal account, YOU AGREE THAT YOU HAVE ENTERED INTO A LEGALLY BINDING AND ENFORCEABLE ONLINE CONTRACT WITH SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. AND ACCEPT THE TERMS AND CONDITIONS AS DESCRIBED IN THE “CONDITIONS OF USE AND SALE” TO GOVERN YOUR PENDING PURCHASE WITH SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. ANY AND ALL LITIGATION WILL OCCCUR IN THE STATE OF GEORGIA.

Payment Methods:

• PayPal
• Most major credit cards
• Wire Transfer
• Check

Order Acceptance:

After you submit your order to us using our “Shopping Chart” or facsimile process, we will verify your method of payment and shipping address for validity. If we reject your order, we will make an effort to notify you using the e-mail address you provide in your order within ten business days.

NOTE: Your receipt of an electronic or other form of order confirmation does not imply our acceptance of your order, nor does it establish confirmation of our offer to sell. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC Inc.’s Website reserves the right at any time after receipt of your order to accept or reject your order for any reason.

Pricing Policy:

Online offers, prices, and selection may vary from our offers, prices, and selection on auction Websites, and are subject to modification.

Sales Tax Policy:

We do business throughout the United States and accordingly collect sales tax and use tax as required by applicable law. However, the law governing our obligation to collect sales tax from online purchases may change, and we may be obliged to collect sales tax from you without notice if there is a change in the law governing online sales.

Return Policy: No Refunds, Returns or Exchanges

Warranty:

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Inc. warrants their window film products and installation are covered by this certificate only when installed by a ShatterGARD authorized installer against manufacturing defects (yellowing, delaminating, peeling, and cracking) under nominal use for a limited lifetime, as described below.

The following products are covered under this warranty: BlastGARD, BurglarGARD, and StormGARD. Said products are sold with a Non-Transferable Lifetime Limited Warranty beginning from date of purchase when installed on an interior glass surface of a commercial or residential structure.

BLASTGARD FILM ONLY: Beginning from date of purchase and when installed on the interior glass surface of a commercial or residential establishment ShatterGARD will re-film any windowpane shattered as a result of an explosion. It is the responsibility of the end user to purchase and install the new glass surface prior to reapplication. However, if the total square footage installed exceeds 5,000 square feet and any windowpane is shattered as a result of an explosion, ShatterGARD will reimburse the end user for the cost of glass replacement as well as re-film those windows at no additional charge. A police report and photo of the broken windows must accompany any warranty claim.

The provider assumes no liability for damage to the film from improper treatment or care. Further, the provider also assumes no liability for glass breakage resulting from any cause. The provider’s obligation under this agreement is limited to furnishing replacement film unless otherwise stated.

ShatterGARD is not responsible for improper and/or unrealistic performance claims by independent dealers and installers. It is the responsibility of the end user to determine whether the product is suitable for their requirements. ShatterGARD does not guarantee our film products against glass or ballistic-related injuries. It is suggested that the customer retain this certificate and the invoice relating to the installation. Proof of purchase is required to obtain warranty coverage and inquiries should be directed to SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. This Warranty gives you specific rights, you may have others’ rights which vary from state to state.

ShatterGARD, Inc. is not responsible for improper and/or unrealistic performance claims by independent dealers and installers and does not warrantee film products against glass and/or ballistic related injuries. It is the sole responsibility of the end user to determine whether the product is suitable for their requirements. Further end users must remove all furniture, window treatments, glass coatings, equipment and clean all excessively dirty windows, including frames and sills, as deemed by ShatterGARD prior to film installation. Removal of existing window film will be charged at $5.00 per SF. Windows that exceed 72″ in both HEIGHT and WIDTH will be seamed. If, after receipt of deposit customer cancels project, ShatterGARD shall apply a 25% restocking fee calculated against the total invoice amount. Refunds will not be issued, and prices are valid for 90 days.

All ShatterGARD films are thermo-pane safe and guaranteed for the lifetime of the film not to damage the windowpane seals and gaskets.

Window Film Cleaning & Curing Explanation

Do not clean or touch window or film surfaces for 45 days

Q. How should my windows appear after installation?

A. You may see what resembles air bubbles or imperfections in the film, however in reality what you are seeing are moisture pockets that typically dissipate within 90 days. Drying times may exceed 90 days depending on the amount of direct sunlight the windowpanes receive. Leaving the heat/AC on for extended periods may accelerate curing times. Exterior window applications may take longer. Once the windows have thoroughly cured you can expect excellent clarity.

Q. How long will it take for the film to properly cure?

A. It may take up to 90 days for the film adhesive to properly cure, at which point you can expect maximum benefit.

Q. What type of cleaner should I use on my window film?

A. General rule of thumb… BLUE is BAD – GREEN is GOOD. So, any window cleaner that is blue in color and/or contains ammonia should not be used. Any cleaner that is green in color and/or contains vinegar is acceptable. Several window cleaner manufacturers produce vinegar-based cleaners that are readily available. Bottom line do not use a cleaner that contains ammonia or alcohol. Utilize soft clothes and/or lint free paper towels only. If a squeegee is utilized, please be sure it is new and constructed from soft rubber etc. Do not use abrasive cleaners.

Please note: Installing glass protection is not an exact science, to that extent, the films adhesive is prone to attracting particles such as lint, dust, fine hair etc. Our installers will do their absolute best to minimize this occurrence, however there are no guarantees expressed or implied.

Disclaimer

THE MATERIALS IN THIS SITE ARE PROVIDED “AS IS” AND WITHOUT GUARANTEES OR WARRANTIES OF ANY KIND, EITHER EXPRESSED OR IMPLIED. TO THE FULLEST EXTENT ALLOWED PURSUANT TO APPLICABLE LAW, SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. DISCLAIMS ALL GUARANTEES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED GUARANTEES OF MERCHANT ABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE MATERIALS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS OR ERRORS WILL BE CORRECTED, OR THAT THIS SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL MECHANISMS. UNDER NO CIRCUMSTANCES, INCLUDING BUT NOT LIMITED TO NEGLIGENCE, SHALL SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. BE LIABLE FOR ANY INDIRECT, DIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES THAT RESULT FROM THE USE OF OR THE INABILITY TO USE THE MATERIALS IN THIS SITE, EVEN IF SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. OR A SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. REPRESENTATIVE HAS BEEN ADVISED OF THE LIKELIHOOD OF SUCH DAMAGES. NO VERBAL ADVICE OR WRITTEN INFORMATION GIVEN BY SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. OR ITS ASSOCIATES SHALL CREATE A GUARANTEE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN GUARANTEES OR WARRANTIES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Website Security:

Upon using this Website and online shopping cart, you are responsible for preserving the confidentiality of your account and restricting access to your computer. You agree to accept all liability for all actions that transpire under your account.

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC Inc.’s Website may only be used for lawful purposes. Activities including, but not limited to, tampering with the Website, misrepresenting the identity of a user, using buying agents or conducting fraudulent transactions and/or activities on the Website are strictly prohibited.

Users are prohibited from violating or attempting to violate the security of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, including, without limitation, (a) gaining access to data not intended for such user or logging onto a server or an account that the user is not authorized to access; (b) using the Website for unintended purposes or attempting to manipulate the conduct or performance of the Website; (c) attempting to scan, survey, or test the vulnerability of a network or system or commit a breach of security or authentication measures without appropriate authorization; (d) falsifying any IP/TCP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of network or system security may result in civil or criminal liability; (e) attempting to interrupt service to any user, host, or network, including without limitation via means of initiating a virus, overloading, spamming, flooding, crashing (f) falsifying communications on behalf of the Website (posing as SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, or affiliate) or to the Website (posing as a customer). Transmitting unauthorized and unsolicited e-mail on behalf of SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC., including but not limited to promotions and/or advertising of products or services, is strictly forbidden.

You agree not to use any device, software, information, or schedule to interfere with the proper working of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website or any activity being conducted. You agree, further, not to use or attempt to use any software, engine, tool, agent, data or other device or mechanism (including but not limited to robots, browsers, spiders etc to navigate or search the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website other than the search engine and search agents provided by SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC., or generally publicly available browsers.

Privacy Policy

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. values your trust and is strongly committed to the security and privacy of your personal data. We do not rent or sell your personal information to any third parties. Any personal information you provide to us will be used only as described in our Privacy Policy.

Patents & Copyrights:

All content included on or comprising the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, including information, patents, intellectual property, data, software, videos, graphs, photographs, graphics, logos music, typefaces, sounds and other material (collectively “Content”), is protected by copyright, trademark, patents and/or other proprietary rights, and these rights. All Content is copyrighted as a collective work under the U.S. and international copyright laws, and SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. owns, to the fullest scope allowed by such laws, the copyrights in the selection, work, management, and augmentation of all said Content.

Except as specifically authorized or licensed, you may not copy, alter, augment, delete, remove, add to, transmit, publish, participate in the transfer or sale, lease, or rental of, create derivative works from, or in any way utilize any of the Content, in whole or in part.

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. logos and other trademarks on the Website are the property of their respective owners and are owned by, licensed to, or (where required) used with permission by SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. and may not be copies, duplicated, or manipulated in any manner without the written approval of the trademark owner.

By using the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, you agree that any information (except for purchase information), ideas, suggestions, and/or comments you transmit to SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. or any other third party using the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website is non-confidential. By submitting any solicited or unsolicited information using the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, you grant SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. an unrestricted and irrevocable license to use, copy, modify, transmit, exhibit, and distribute such information, materials, ideas, suggestions- whatsoever to the extent allowed by law.

Additionally, do not transmit or post any illegal, libelous, threatening, obscene, offensive, disparaging, profane or pornographic material or any material that could establish or promote conduct that would be considered a criminal offense or violate any law.

Right to Download

You may only download Content displayed on the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website for non-commercial, personal use provided you preserve all copyright, trademark and other proprietary notices included in the material; do not adapt or alter the material; and do not copy or post the material on any network computer or publicize the material in any media. It is strictly prohibited to alter, distribute, transmit, repost, reuse, “Screen Captures” or use the content of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website including the text, images, video and/or audio for public or commercial purposes without prior written consent from an authorized representative of SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. 

Termination of Use:

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. may in its sole discretion terminate your account or your use of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. reserves the right to modify, discontinue, or suspend all or any features of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website at any time without prior notice.

Limitation of Liability:

By using the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, you definitively agree that use of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website is at your sole risk. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC Inc.’s Website is provided on an “AS IS” and “AS AVAILABLE” basis. Neither SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. nor its respective directors, officers, employees, agents, partners, designers, third-party content providers, contractors, merchants, distributors, licensors, sponsors, or the like (collectively “Associates”) guarantee that use of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website will be uninterrupted or error-free. Neither SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. nor its Associates guarantee the completeness, accuracy or integrity of the content provided on the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website or the services or products offered for sale on the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website. In addition, SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. makes no representation that content included on the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website is applicable to or appropriate for use in locations outside of the United States. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. and its Associates expressly disclaim all guarantees, whether implied or expressed, including but not limited to warranties of title, fitness, or merchantability for a particular purpose. No verbal advice or written information given by SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. or its Associates shall generate a guarantee. Some states do not allow the exclusion or limitation of certain guarantees or warranties, so the above limitation or exclusion may not apply to you. It is your responsibility to check with your state.

Under no circumstances shall SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. or its Associates be liable for any direct, indirect, incidental, consequential or special damages that result from your use of or inability to use the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, including but not limited to reliance by you on any information acquired from the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website that results in errors, omissions, deletions, interruptions or corruption of files; viruses; delays in transmission or operation; or any failure of performance. The preceding Limitation of Liability shall apply whether in an action of contract, negligence, or other tortious action, even if an official representative of SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. has been advised of or should have knowledge of the likelihood of such damages. User hereby acknowledges that this paragraph shall apply to all content, merchandise and services made available through the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. reserves the right to make changes to their Website and its Terms and Conditions, Legal Notices and Disclaimers, and Privacy Policy at any time. Each time you use the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, you must visit and review the then current Terms and Conditions, Legal Notices and Disclaimers, and Privacy Policy that apply to your transactions and use of this Website. If you are displeased with the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website, its content or Terms and Conditions, Legal Notices and Disclaimers, and Privacy Policy, you agree that your sole and exclusive solution is to discontinue your use of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website.

Product Display/Colors

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC Inc.’s website does its best to display product images shown on the website as accurately as possible. However, we cannot guarantee that the color you see matches the product color, as the presentation of the color depends partly upon the computer monitor you are utilizing to view the Website. On rare occasions, modifications and updates are made by manufacturers to the products; therefore, we cannot guarantee that the images or video shown in our website match the actual product, its contents, or its packaging. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. strives to supply as much information to the customer; however, it is the customer’s sole responsibility to inquire about any information not provided on the website as it relates to the product, its features, its uses, and the contents of its packaging before purchase. Please contact our Sales/Customer Assistance @ 888-306-7998 with any further questions.

Oversights, Errors, and Omissions on Our Website

Prices and availability of products are subject to change without notice. Errors will be corrected where discovered, and SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. reserves the right to cancel any stated offer and to correct any errors, incorrectness and/or omissions, including after an order has been submitted and whether or not the order has been confirmed and your credit card or account charged or debited. If your credit card or account has already been charged or debited for the purchase and your order is canceled, SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. will issue a credit to your credit card or account in the amount charged or debited. Individual bank policies will dictate when this amount is credited to your account.

Third-Party or Go- Between Websites

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC Inc.’s Website contains links to other websites operated by third parties, including but not limited to Third-Party Websites that display SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. trademarks (“Third-Party Website(s)”). These links are made available for your convenience and are intended only to enable access to these Third-Party Websites and for no other objective.

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. does not certify or make any representation about the quality, substance, accuracy, functionality, and/or fitness for a particular purpose, merchantability or any other representation about any Third-Party Website or its content. A link to a Third-Party Website on the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website does not represent endorsement, sponsorship, approval, or responsibility for any Third-Party Website. SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. makes no representation or guarantee as to any products or services offered on any Third-Party Website.

The conditions of use and privacy policy of any Third-Party Website may differ considerably from the Conditions of Use and Legal Notices that apply to your use of the SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC. Website. Please review the conditions of use for all Third-Party Websites for more information about the terms and conditions applicable to your use of Third-Party Websites. 

Venue and Applicable Law:

SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC Inc.’s Website is created, operated, and controlled by SHATTERGARD SECURITY & SAFETY WINDOW FILMS, INC., in the State of Georgia, United States of America. All disputes under this Agreement shall be resolved by litigation in the courts of Fulton County, including the federal and small claims courts therein and you agree to consent to the jurisdiction of such courts, agree to accept service of process by mail, and hereby relinquish any jurisdictional or venue defenses otherwise available to it. The laws of the State of Georgia will also govern the Legal Notices and Disclaimers and Privacy Policy without giving effect to any principles or conflicts of laws.